Who Is Our Family Support Service For?
Aspire Foundation's Family Support Service is here for any parent, carer, or child who may benefit from advice, guidance, practical support, or a friendly space to talk.
We support families across Cheltenham and Tewkesbury through our Children and Family Centres, offering a range of open access, Earliest Help, and Family Help services designed to meet families where they are and provide the right support at the right time.
Families access our services for many different reasons. Some are looking for a quick conversation or advice about a specific concern, while others may benefit from more structured support. Whatever your situation, our team is here to listen and help.
Parents and Carers Seeking Support
Parenting can be rewarding, but it can also bring challenges and uncertainties. Many parents and carers come to us for advice, reassurance, or support with everyday family life.
We support parents and carers who may be:
- Feeling overwhelmed or unsure where to turn
- Looking for help with routines, boundaries, or behaviour
- Wanting to strengthen relationships within the family
- Managing significant changes such as separation, new siblings, or starting school
- Seeking emotional support for themselves or their children
- Looking for information about local services and support available in their community
Whether you need practical advice, signposting, or simply someone to listen, our team provides a safe, confidential, and non-judgemental environment where families can talk openly.
Children Aged 0-11
Our service supports children from birth to age 11 and aims to help children thrive emotionally, socially, and developmentally.
Children may benefit from support if they are:
- Struggling with emotions or behaviour
- Finding changes at home or school difficult
- Experiencing challenges with routines and boundaries
- Feeling anxious or overwhelmed
- Needing support with social or emotional development
Where appropriate, we work directly with children and their families to promote positive wellbeing and strengthen family relationships.
Expectant Parents
Preparing for a new baby can be exciting, but it can also raise questions and concerns.
We support expectant parents by helping them:
- Understand early child development
- Prepare emotionally and practically for parenthood
- Build confidence as new parents
- Connect with local groups, services, and support networks
- Reduce feelings of isolation
Many expectant parents find our groups, activities, and drop-in sessions a valuable opportunity to build connections before their baby's arrival.
Families Experiencing Challenges
Families often come to us when challenges begin to affect daily life or family wellbeing.
This might include concerns about:
- Behaviour at home or school
- Sleep and routines
- Weaning and feeding
- Emotional wellbeing
- Family relationships
- Social isolation
- Housing or financial pressures
- School attendance or engagement
- Accessing appropriate support services
No challenge is too small. If something is affecting your family's wellbeing, it is worth having a conversation.
Depending on your circumstances, support may include advice and guidance, Earliest Help support, signposting to specialist services, or access to Family Help support through Gloucestershire's wider family support system.
There’s no judgement — just real support.
Professionals Working With Families
We also work closely with professionals supporting children and families across Cheltenham and Tewkesbury.
Professionals may include:
- Early years practitioners
- Schools and colleges
- Health visitors
- Midwives
- GPs
- Community organisations
- Social care professionals
Professionals can support families to access Aspire's open access services, complete an Earliest Help Family Support referral, or access Family Help support through Gloucestershire's Request for Support process, depending on the family's needs.
We work collaboratively with professionals to ensure families receive timely and appropriate support.
Open Access, Earliest Help and Family Help
Families can access support in different ways depending on their needs.
Open Access Support
Many of our services are available without a referral, including:
These services provide opportunities to ask questions, meet other families, access information, and build confidence.
Earliest Help Support
Some families may benefit from additional support around parenting, routines, behaviour, emotional wellbeing, or accessing local services.
Families can request support directly through our Earliest Help Family Support referral pathway. This support is intended to provide advice, guidance, and practical help before challenges become more difficult to manage.
Family Help Support
Where families are experiencing more complex or ongoing challenges, support may be accessed through Gloucestershire's Family Help pathway.
This support may involve several services working together with a family to achieve agreed outcomes and improve wellbeing over time.
Our team can help families understand which route may be most appropriate for their circumstances.
Families Needing One-Off or Ongoing Support
Every family is different.
Some families only need a one-off conversation or reassurance, while others may benefit from more structured support over a longer period.
We offer:
- Informal conversations at drop-in sessions
- Advice and signposting
- Parenting courses and workshops
- Group-based support
- Earliest Help family support
- Family Help support where appropriate
- Referrals to specialist services
Families can access the level of support that feels right for them.
A Welcoming Service for Every Family
We believe that support should be accessible, welcoming, and free from barriers.
Whether you are a first-time parent, expecting a baby, navigating a difficult period, or simply looking for advice and connection, Aspire Foundation is here to help.
If you're unsure what support may be right for your family, we encourage you to attend a drop-in session, speak to a member of our team, or explore our Earliest Help and Family Help options. We will work with you to identify the most appropriate support and help you take the next step with confidence.